Help CentreHelp Centre

We take great pride in providing exceptional support to our customers across various areas, including sales, account management, order fulfillment, training, and continuing professional development (CPD). Our experienced team possesses specialized skills and knowledge that allow us to understand your specific needs. Through our Customer Charter, we establish clear performance expectations and integrate customer service into our Quality Management system. Our dedication to customer care has been recognized with the Customer Service Excellence Standard, highlighting our commitment to addressing the individual needs and preferences of our clients.

Customers benefit from a wide array of tools and services, including online returns, quotations, and features tailored for international clients. Your feedback is crucial to our improvement. We can only enhance our services through your input on our performance.

For more information, please contact IC-VIETNAM's customer service staff.

Contact time: working days 08:00-18:00
Contact email: sales1@ic-vietnam.com.vn
Contact number: +84 932 650 380

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