Frequently Asked Questions (FAQs)

"Your questions, clearly answered – so you can make the right decisions, faster."

At IC-VIETNAM, we know that electronic component sourcing can be complex — from choosing the right part to managing BOMs and timelines. That’s why we’ve compiled a list of frequently asked questions to help you quickly find the information you need.

Whether you’re a design engineer, procurement manager, or student working on a project, we’re here to make your process simpler and more efficient.
 

1. What types of components does IC-VIETNAM supply?


We provide a wide range of electronic components, including:

- Integrated Circuits (ICs) – microcontrollers, memory ICs, signal converters
- Passive components – resistors, capacitors, inductors
- Discrete semiconductors – diodes, transistors, MOSFETs
- LEDs and sensors – IR LEDs, multicolor LEDs, temperature/light sensors
- Accessories – connectors, wires, PCB boards, and more. All products are sourced from trusted global brands.

 

2. Can I buy components in small quantities?


Yes. We support orders from individuals, engineers, and educational institutions, as well as bulk orders for manufacturers. You can order in any quantity – from single units for prototyping to high volumes for production.
 

3. Do you offer equivalent or alternative parts?


Absolutely. If a component is out of stock or discontinued, our team can recommend equivalent or compatible replacements based on your technical requirements, budget, and timeline.
 

4. Do you provide PCB assembly services?


Yes. We offer turnkey PCB assembly services including SMT, DIP, and PCBA, with:

- Prototype assembly and functional testing
- Full production runs
- BOM review, component sourcing, and assembly

 

5. Can I get a quote quickly?


Definitely. Send us your BOM list or product inquiry via:

📩 Email: sales1@ic-vietnam.com.vn
📞 Zalo/Hotline: 0932 650 380


We usually respond within 24 hours, often sooner.
 

6. Where do your components come from?


All components are sourced from authorized distributors or trusted global suppliers, ensuring authenticity, traceability, and quality assurance.
 

7. Can I get support with choosing the right components?


Yes. Our technical team is available to help you analyze datasheets, compare specs, and choose the most suitable component for your application.
 

8. What industries do you serve?


We supply components and services for a wide range of industries, including:

- Consumer electronics
- Industrial automation
- IoT devices
- Educational & R&D projects
- Lighting, control systems, and more

 

9. What is your return and warranty policy?


- Defective items (manufacturer fault): eligible for full replacement.
- Order errors (by customer): exchanges/returns handled case-by-case. We always aim for fair, fast, and flexible resolutions.

 

10. Can I visit your location or pick up my order in person?


Yes. If you’re in the Ho Chi Minh City area, you may arrange in-person pickup. Please contact our team to confirm inventory and schedule your visit.
 

Still have questions? We’re here to help.


Didn’t find the answer you need?

Our team is ready to assist with product sourcing, technical support, and order processing.

📩 Email: sales1@ic-vietnam.com.vn
📞 Hotline/Zalo: 0932 650 380


Let IC-VIETNAM be your trusted partner in every stage of your electronics project — from concept to completion.

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